Results for "user feedback"

Before I joined the ProdPad team, I’d been both a Product Manager and Customer Success Manager. I’ve seen products and user feedback from both sides. Understanding customer problems is what…

People often become visibly concerned when I tell them my company, ProdPad, has a public product roadmap. Yes, it sounds like a terribly uncomfortable idea from the outside. But relax!…

Leading customer interviews is a fine art. You might spend hours brainstorming what you want to know and the questions you plan to ask, but it’s important to watch out…

This UserVoice post on getting product managers to listen to user feedback highlights some of the potential tensions between customer and product management teams from the other side of the…

Sitting at the heart of technology, business and customer, product management is a process by which a product vision is translated into a valuable product. Getting organized internally is one thing,…

Product Management sits at the intersection of customer, technology and business. The product manager’s role is a continual balancing act between each of these areas, which means involving the right people,…