Bring customer feedback into the center of every product decision where it belongs
Keep a pulse on your customers
In ProdPad, you can tag incoming feedback to help you track everything from feature requests to helpdesk tickets. Make it part of your validation process by linking those comments to your product backlog.
Close the feedback loop
We make it easy for you to create a list of customers that you can contact for further user testing and interviews and follow up with when you’ve launched a feature they wanted.
Collect feedback instantly
Start collecting in-app feedback in minutes with our lightweight widget. It’s 100% customizable and pairs up with nicely with our Customer Feedback Portal.
Integrate across customer channels
Valuable feedback can come from leads and customers alike. Our integrations enable you to pull in feedback from customer service platforms like Intercom and Zendesk as well as sales platforms, including Salesforce and Pipedrive.