Results for "user engagement"

Before I joined the ProdPad team, I’d been both a Product Manager and Customer Success Manager. I’ve seen products and user feedback from both sides. Understanding customer problems is what…

Think about what it takes to run a successful services company, like an an agency or a consultancy. When you’re running an agency, you give them what they’re asking you…

Leading customer interviews is a fine art. You might spend hours brainstorming what you want to know and the questions you plan to ask, but it’s important to watch out…

Sitting at the heart of technology, business and customer, product management is a process by which a product vision is translated into a valuable product. Getting organized internally is one thing,…

Product Management sits at the intersection of customer, technology and business. The product manager’s role is a continual balancing act between each of these areas, which means involving the right people,…