Customer Feedback Tools for Product Companies
Our customer feedback tools are built to help you keep your customers at the center of your product management process. What problems are important to customers? How important are they to your business? These tools help product teams source these answers from customer conversations, suggestions and comments.
Put customer feedback at the center of your product planning
Customer Feedback in ProdPad is a database of customer calls, chats and opinions funneled in from around the company.
Customer Feedback Log
This area enables you and your colleagues to drop in conversations with your customers so they’re accessible to all of you to help you make product decisions and judgment calls.
Drop in new customer feedback
Search and filter feedback by tags
Tag similar feedback
Two easy tools to help you collect unlimited user feedback
Customer Feedback Portal
Our Customer Feedback Portal helps you privately collect feedback on your own portal page. You can also pick out a handful of ideas in your product backlog for targeted customer feedback.
In-App & Website Feedback Widget
You can have ProdPad’s user feedback widget up and running in minutes on your website or within your app. This tool is free and 100% customizable with CSS.
Powerful customer support and help desk integrations with Zapier
Put the voice of the customer in everyone’s hands. Funnel in support tickets and feedback from your help desk software. Between our native UserVoice integration and our powerful Zapier integration, you can plug into more than a dozen customer support tools, including: Typeform, Zendesk and Intercom.