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You never really know where a hack project is going to go. Last year, we kicked off a hack project at our first team offsite in sunny Slovenia. Our CEO Janna Bastow issued the...
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I defy you to show me a digital product that hasn't required a session of debugging in it's development process. As developers, we’ll always be faced with issues and bugs...
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Here’s what no one has told you about your role as a product manager: it’s essentially a sales job. Except it’s possibly the hardest sales job of your life. Because you...
Read article There’s nowhere user personas matter more than at a product company. Don’t roll your eyes at me yet - hear me out on this one. Think about what it takes to run a successful...
Read article How about adding a little magique to your customer feedback forms? With this quick setup, you can auto-populate customer details on your Customer Feedback Portal so they don't...
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Between CRMs, helpdesks and customer intelligence software, there’s an enormous amount of data about your customers that you could get lost in for hours. But we’re product...
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Whether you’re a small business or enterprise, your world revolves around customer feedback. More feedback, please! With the latest update to our Customer Feedback Portal,...
Read article Everyone knows how traffic lights work. Red means stop, green means go. But we forget that even if every color in the traffic light were suddenly, say, purple, the one at the top...
Read article We already know how much easier it is to come together and deliver products when you share a product roadmap everyone understands with your business. Our newest feature,...
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